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Von Maur

About Von Maur

Von Maur in West Des Moines, IA is a trusted department store destination at Jordan Creek Town Center, where shoppers can enjoy a polished, welcoming experience built around quality, convenience, and attentive service.

Known for its carefully selected assortment of brand-name clothing, jewelry, and home accessories, Von Maur makes it easy to find stylish essentials and standout pieces in one convenient place.

Whether you’re refreshing your wardrobe, searching for a thoughtful gift, or looking for something special for your home, this store offers the kind of assortment and reliability that make shopping feel worthwhile and efficient.

Customers appreciate the variety of ways to shop here, including kerbside pickup, in-store pick-up, in-store shopping, on-site services, and delivery, giving busy shoppers the flexibility they need. Von Maur also carries men’s clothing and women’s clothing, making it a practical choice for individuals and families who want dependable options without sacrificing style.

With quick-visit planning in mind, it’s an excellent stop for shoppers who want a streamlined experience, while features like restrooms, free Wi‑Fi, and Wi‑Fi add comfort and convenience throughout the visit.

Accessibility is thoughtfully supported with a wheelchair-accessible car park, wheelchair-accessible entrance, and wheelchair-accessible toilet, helping ensure a smooth and welcoming experience for more guests. Payment is simple and flexible too, with cheques, credit cards, debit cards, and NFC mobile payments accepted.

Backed by a strong 4.50-star rating from 901 reviews, Von Maur has earned the confidence of its customers through consistent quality and a shopping environment that feels dependable, comfortable, and customer-focused. For more information or assistance, guests can call +1 515-223-1311 and experience firsthand why Von Maur remains a favored choice in West Des Moines.

★★★★★ 4.50 rating (901 reviews)
Von Maur
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Real Shopper Reviews

Quality Products

Carefully curated selection

Expert Staff

Friendly, knowledgeable help

Great Value

Competitive pricing always

Happy Customers

Satisfaction guaranteed

Our Collections

Featured Products

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New Arrivals

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Von Maur

Shop With Confidence

Whether you're looking for something specific or just browsing, our knowledgeable team is here to help you find exactly what you need.

4.50
Star Rating
901+
Happy Customers

Customer Reviews

What shoppers say about us

Amy Edmondson

Amy Edmondson

year ago

Von Maur is not just a store; it's an experience. The moment you step inside, you're greeted with a sophisticated ambiance, impeccable service, and a curated selection of high-end fashion. The staff is incredibly knowledgeable and attentive, guiding you through the collections and offering personalized styling advice. The quality of the clothing is exceptional, with every piece exuding elegance and timeless style. For any type of event you need an outfit for, you can find it there. Whether it's for you, your husband, wife, or children, there's a vast variety of options to choose from with different shapes and sizes for all. Since my childhood, my mother has taken me to Von Maur, and to this day, I have the fondest memories and experiences there. Even the piano player, playing seasonal songs and making the entire shopping experience feel more luxurious and classy. It's such a beautiful store. While the prices are on the higher end, the investment is worth it for the luxurious experience and the enduring quality of the garments. The fabrics they carry are strong and durable but still light and comfortable. I highly recommend Von Maur to anyone seeking a truly special shopping experience. Enjoy and have fun, because you won't be disappointed!

MaryAnn Spicer

MaryAnn Spicer

2 years ago

Spring is here and what better way to revive and rejuvenate your skin by selecting quality facial products from ChANEL. Lisa, the cosmetic representative, has a plethora of options for you to select that will wake up the beautiful you!

Kristie Rae

Kristie Rae

5 years ago

So nice and clean. Its nice to actually go shopping in a store that values respecting the customers. Jcpennies is rottening everywhere and you walk into Von Maur you can tell they really care about presentation. I love shopping here.

naomi birech

naomi birech

9 months ago

Lana at west Des is a great salesperson. She has exceptional customer service skills. She helped me with getting the best dress for my sister’s wedding. She’s very kind and helpful, knowledgeable of all the clothes in the store and online. She knows how to talk to a customer. You are lucky to have her.

kathleen Rasmussen

kathleen Rasmussen

10 months ago

I recently purchased my Mother of the groom dress at Von Maur and I can't say enough about the amazing service I received! Carissa was an absolute angel in helping me! She found the perfect dress for me and I am so grateful. I HIGHLY recommend Von Maur if you are looking for a formal or special event dress!! I had a wonderful experience there.

Jeff Mathias

Jeff Mathias

3 years ago

Beautiful new location at Jordan Creek Town Center, formerly at Valley West. They remodeled the former Younkers space to save serious $ rather than building out the still available final anchor space. So they lost their tall ceilings, massive back rooms and palatial restrooms but the new store is lux, feels like a step back in time to the peak age for department stores. Prices are high, so if you have time scan the code on your smartphone. I left one of two items I liked today because the online price was less than half. I’m ok with paying convenience prices but it wasn’t actually convenient this first big Christmas shopping weekend when VM was curiously understaffed for their 2nd weekend open. I especially appreciate the included gift wrapping at Christmas so always buy moms gift there for great wrapping too.

Ellen Paullin

Ellen Paullin

3 years ago

This is a top notch department store. Been in business for many years, and they do it right. You can apply for a no interest credit card which is a bonus. Free wrapping of gifts. HUGE selection of goods. Clothes, shoes, accessories for the whole family. Jewelry. Toys. Housewares. Gifts. Linens. Cosmetics & fragrance. Hand bags. Lingerie. Seasonal Items. A piano plays in the background as you shop 2 floors of beautifully displayed items in a clean store. Women's lounge, men's restroom, several fitting rooms throughout store. Helpful and PROFESSIONAL staff. Plenty of check out areas.

Chad Michael Lawson

Chad Michael Lawson

year ago

Excellent store. Wide isles. Big store with selection. Very clean. Friendly store associates. It is pricey but that’s their clientele.

Darci Johnson

Darci Johnson

3 months ago

Von Maur has been my favorite store for more than 30 years. You will NEVER find better service than what you get at Von Maur. Their credit card service is top notch, as well as their gift wrapping. I love everything about Von Maur.

Dan Evans

Dan Evans

5 months ago

Combining exceptional customer service, a superb overall vibe, and a great selection, Von Maur continues to live up to its reputation as the right stop when looking for a good shopping experience. It starts with their tradition of a live piano piano entertaining customers with classics. We heard The Beatles, Simon and Garfunkel, and so many legendary songs during our visit. Kudos, as the resulting calming was appreciated. A family member was shopping for a formal dress for an upcoming gala, and staffer Carissa was the ultimate assistant, lending her expertise, kind nature, and communication skills to produce a great outcome. This places oozes comfort, but its staff makes the whole visit great with their demeanor and experience. Love their men's clothing options!

Frequently Asked Questions

Common questions about Von Maur

Business Features

Highlights & Amenities

Accessibility

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible toilet

Service options

  • Kerbside pickup
  • In-store pick-up
  • In-store shopping
  • On-site services
  • Delivery

Offerings

  • Men's clothing
  • Women's clothing

Amenities

  • Restroom
  • Wi-Fi
  • Free Wi-Fi

Planning

  • Quick visit

Payments

  • Cheques
  • Credit cards
  • Debit cards
  • NFC mobile payments

Parking

  • On-site parking

Visit Our Store

Stop by and see us. We'd love to help you find what you're looking for.

Location

Jordan Creek Town Center, 101 Jordan Creek Pkwy #6000

Store Hours

Closed · Sunday 11 am–6 pm
Sunday 11 am–6 pm
Monday 10 am–9 pm
Tuesday 10 am–9 pm
Wednesday 10 am–9 pm
Thursday 10 am–9 pm
Friday 10 am–9 pm
Saturday 10 am–9 pm
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